Makers of a device that repairs McDonald’s ice cream machines filed a $900 million lawsuit against the international fast food chain on Tuesday.
The small company known as Kytch filed a lawsuit against McDonald’s in federal court in Delaware, allegedly Defamation of him through false information, according to a 133-page court filing.
Company founders Melissa Nelson and Jeremy O’Sullivan are seeking damages of at least $900 million.
Kytch’s suit is long overdue. Wired reports that they allege that McDonald’s has been involved in false advertising, among other schemes.
The devices in your ice cream machines
As Wired reports, Kytch claims that since 2019 it has developed a computing device that connects and allows remote control of ice cream dispensers to “reduce the need for costly repair appointments,” thereby helping shopkeepers repair your machines.
But in November 2020, McDonald’s sent an email asking all franchisees to remove the device from their machines, claiming that Kytch had breached device safeguards, “intercepted sensitive information” and even had the potential to “cause serious human injury.”
The plaintiffs claimed this was a mistake and it had serious consequences for their business. “The damage to Kytch was immediate and massive.”Their lawyers said in court. “McDonald’s illegal behavior has had serious financial consequences for Kitsch, its founders, its investors, and their employees.”
McDonald’s accused of anti-competitive behavior
The company also states that it is suing McDonald’s for $900 million to “clarify matters, defend the company’s civil law rights, reduce McDonald’s anti-competitive behavior, recover damages and punitive damages, protect the consuming public from false and misleading advertising, and finally fix broken McDonald’s machines.”
Kytch complains that with this action, McDonald’s “tarnished” its name and scared its customers.
For its part, McDonald’s said in a statement that nothing is more important to the company “than food quality and safety, and that is why all equipment in McDonald’s restaurants is thoroughly checked before it is approved for use.” And in the case of “non-Kytch-approved” products, they made a call to better understand what it was, and then notified franchisees of the potential security issue.
And the hamburger giant ends by saying, “There is no conspiracy here.”
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