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Biedronka will reward and train customers for irregularities during promotions

Biedronka will reward and train customers for irregularities during promotions



Source: iStock

The owner of Biedronka stores will conduct an educational and testing campaign for consumers for whom there are shopping vouchers with a total value of PLN 7.5 million, which can be obtained in the amount of PLN 500,000. Persons. It is the fulfillment of the obligation imposed by the President of UOKiK to violate consumer rights during promotions organized in stores. Consumer training began on Monday, September 20th.

In the decision issued at the beginning of 2021 UOKiK President Tomasz Chróstny stated that the owner of Biedronka stores – Jeronimo Martins Polska – published promotion regulations with delay and, in the absence of response to complaints about them within the 30-day legal period, did not recognize consumer claims. There were situations in which the entrepreneur reported in advertisements and promotional materials that the details of the campaign could be found by visiting his website, while the regulations did not exist or appeared with delay – even on the last day of the campaign. The office received consumer complaints about the promotions organized by Pedronka.

In the decision, UOKiK President Jerónimo Martins Polska obliged Organizing an educational and testing campaign for clients. The company will report its start date. After learning about the rights of customers when making purchases, consumers will be able to solve the test and Win a Pedronica chain shopping voucher worth 15 PLN. The company will prepare 500 thousand. Vouchers for a total value of PLN 7.5 million. The discount code will be sent to the consumer’s mobile phone number – it will be given only once for one number.

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Read: Biedronka is teaching customers how to use promotion >>

The competition started on September 20 and will be available online on the website https://szkolenie.biedronka.pl. After learning about the rights of customers when purchasing, consumers will be able to solve and get the test Shopping voucher from Pedronka worth 15 PLN. Training will take place in four rounds, each of 125,000. Coupons. The first 125,000 people who go through training and testing in a particular round will receive vouchers. Its total value is 7.5 million PLN. The discount code will be sent to the consumer’s mobile phone number – it will be given only once for one number.